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Payments & Returns
We thank you and value your purchase with us. This section describes avrrom.com’s policies on payments received from customers and returns to customers for products or services ordered.
Acceptable Methods of Payment
Presently payment methods available with avrrom.com are through Credit Cards, Debit Cards and Net banking and UPI only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. Avrrom and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.
Verified By Visa (VBV) and MasterCard Secure Code
With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.
Pricing
All offer prices on avrrom.com are all-inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.
Orders
After placing your valued order and making the payment, we would not be able to make any changes in the same. Also combining or adding orders once they have been placed would not be possible. Post shipment of your products, orders cannot be canceled at all. In the event of non-delivery occurring due to your mistake (wrong name, address, or any other wrong information), avrrom.com would incur an extra cost for redelivery and the same would be claimed from you.
Any order placed for a product that is listed at an incorrect price may be canceled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
Demonstration & Installation
Demonstration is provided by the manufacturing company and is provided on certain products only, in case of further clarifications, we would request to contact us on 9829213231 or email us on info@avrrom.com and we will be happy to clarify on the same. After delivery/receipt of the product, the demonstration, if applicable, would happen after a minimum of 4 business days. Only the first demonstration would be on a complimentary basis.
Installation is provided by the manufacturing company’s authorised service centre/franchisee only. For other products, standard installation will be provided as per companies norms and is complimentary. After delivery/receipt of product, the installation would happen after a minimum 4 business days. We would request you to kindly contact us on the above mentioned contact details for any assistance required.
Returns and Refunds
avrrom.com makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on 9829213231 or email us on info@avrrom.com After acceptance of delivery of the product, avrrom.com will not entertain any returns or refund request.
Refund will be done within 10-15 working days from the date of request of refund in case the company is liable for refund as per mentioned policies.
After sales service is provided by the authorised service centres of the respective manufacturing companies. For product service requirements, kindly contact us on the above mentioned details for the same.
For any product/service available on sale on www.avrrom.com, the company does not assume any liability. avrrom.com is only in the business of providing products/services from manufacturers to customers.
Warranty
Warranty on products sold is provided by the manufacturing company, not www.avrrom.com or the supplier.
Please keep your bill carefully for any concerns.