Shipping Policy
We aim to process and dispatch all confirmed orders promptly. Orders are generally processed within 1–3 business days after successful payment or order confirmation.
Delivery times may vary depending on the delivery location and courier service. Estimated delivery is generally 3–7 business days from the date of dispatch. Delivery timelines may be affected by weekends, public holidays, weather conditions, or other circumstances beyond our control.
Customers will receive order and shipping updates through the contact details provided at the time of purchase. Please ensure that the shipping address, phone number, and other order details provided are accurate.
Once an order has been dispatched, changes to the delivery address may not be possible. We are not responsible for delays caused by incorrect or incomplete address information provided by the customer.
Return & Exchange Policy
We want you to receive your order in proper condition. Returns or exchanges may be accepted for products that are damaged, defective, incorrect, or received in a condition different from what was ordered.
Customers must contact us within 48 hours of delivery and provide the order details along with clear photographs or videos showing the issue.
Products must be unused and, where applicable, returned with their original packaging, tags, and accessories. Returns may not be accepted for products that have been used, damaged after delivery, or returned without the required original packaging.
Certain products may not be eligible for return or exchange due to their nature. Any such restrictions will be communicated on the relevant product page.
After receiving the returned product, we will inspect it and determine whether the return or replacement is eligible. If approved, we will arrange a replacement or refund, as applicable.
Refunds, where applicable, will generally be processed to the original payment method. The time taken for the amount to reflect in the customer's account may depend on the respective bank or payment service provider.
Cancellation
Order cancellation requests may be accepted only if the order has not already been processed or dispatched. Once an order has been dispatched, cancellation may not be possible.
Contact Us
For any questions or concerns, please contact us:
Avrrom International
Email: rungtapragya@gmail.com
Phone: 9829213231
Address: Shop 49, New Aatish Market, Jaipur, Rajasthan, India